Policy

Refund Policy

Refund eligibility depends entirely on the fare rules and policies of the respective airline, hotel, or travel service provider.

Refund Deductions

Approved refunds will be processed after deduction of:

  • Airline cancellation charges
  • Supplier penalties
  • Biman Ticket Limited service charge: USD 5 per passenger per ticket

Processing Time

Refund processing time depends on the airline or supplier and may take between 7 and 45 working days.

Non-Refundable Tickets

Non-refundable tickets are not eligible for refund unless approved by the airline.